Delta Virtual Airlines Water Cooler - FSX restart logs included

Delta Virtual Airlines Water Cooler | PC Support | FSX restart logs included

DVA2214
Captain, A330-300
OLP
E-MAIL

Joined on March 25 2005
50 State Club
Everett 500 Club
Globetrotter
White Knuckles Club
Million Mile Club
Millennium Club
US Capital Club
DVA Fifteen-Year Anniversary

"One takeoff and landing at a time"
Tampa, FL

1,124 legs, 2,777.2 hours
35 legs, 61.3 hours online
1,005 legs, 2,492.2 hours ACARS
1,153 legs, 2,869.7 hours total
111 legs dispatched, 90.7 hours

Posted onPost created on April 14 2016 14:54 ET by Anthony Katosh

So I have been getting kicked off fsx every ten min or so. Here are the reports:

Faulting application name: fsx.exe, version: 10.0.61472.0, time stamp: 0x475e17d3
Faulting module name: panels.dll, version: 10.0.61472.0, time stamp: 0x475e180d
Exception code: 0xc0000005
Fault offset: 0x0004f389
Faulting process id: 0x1b80
Faulting application start time: 0x01d19666f982eb69
Faulting application path: C:\Program Files (x86)\Microsoft Games\Microsoft Flight Simulator X\fsx.exe
Faulting module path: C:\Program Files (x86)\Microsoft Games\Microsoft Flight Simulator X\panels.dll
Report Id: 8e1d61fa-025a-11e6-bef1-d050990a53d8
Faulting package full name:
Faulting package-relative application ID:

Faulting application name: fsx.exe, version: 10.0.61472.0, time stamp: 0x475e17d3
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00000002
Faulting process id: 0xba4
Faulting application start time: 0x01d1967a0ab58a48
Faulting application path: C:\Program Files (x86)\Microsoft Games\Microsoft Flight Simulator X\fsx.exe
Faulting module path: unknown
Report Id: ee3d249e-026d-11e6-bef2-d050990a53d8
Faulting package full name:
Faulting package-relative application ID:

Faulting application name: couatl.exe, version: 3.0.0.3187, time stamp: 0x56128a59
Faulting module name: KERNELBASE.dll, version: 6.2.9200.17366, time stamp: 0x554d16f6
Exception code: 0xe06d7363
Fault offset: 0x00010192
Faulting process id: 0x14a4
Faulting application start time: 0x01d1966864aef71c
Faulting application path: C:\Program Files (x86)\Microsoft Games\Microsoft Flight Simulator X\fsdreamteam\couatl\couatl.exe
Faulting module path: C:\WINDOWS\SYSTEM32\KERNELBASE.dll
Report Id: 1b8d48b3-025d-11e6-bef1-d050990a53d8
Faulting package full name:
Faulting package-relative application ID:

So far I have:

1. Fresh install FSX, SP1, SP2. With addons (pmdg 737, some airports FSDT, FB, FT) and without.

2. Tried diff ver of uiainimation,dll

3. Updated MS Visual C++ 2005 current verison

4. Add Himemfix tweak only one added, tried with an without.

5. Add permissions the properties - security - user

6. everything run as admin.

7. Let MSFS Rebuild fsx.cfg file

8. Temps are normal range.

I am out of ideas. I am on windows 8 and have been for sometime and never had a problem. When i did clean install i did everything i did the first time it worked years ago. I also play citis skylines, noticed it too after some time starts kicking me from the game instantly as well. Wondering if it could be a hardware issue with the ram but everything seems to working fine.

I53570 3.8
10g Ram 1600
no video card just on board graphics. Been slacking but it has preformed good enough to play most games on high so never really worried to much about spending the money.

Anthony Katosh (DVA2214)

DVA10705
First Officer, B747-400
OLP

Joined on April 27 2012
Two Million Mile Club
Everett 500 Club
Millennium Club
DVA Ten-Year Anniversary

Kamloops, BC Canada

1,060 legs, 5,399.0 hours
87 legs, 356.0 hours online
1,059 legs, 5,397.6 hours ACARS
15 legs, 48.6 hours event
3,528 legs, 15,773.5 hours total
15 legs dispatched, 24.4 hours

Posted onPost created on April 14 2016 20:53 ET by Bill Gardiner

Looks like you might need the FSDreamteam addon manager updated. Get it here:

http://www.fsdreamteam.com/products_addonmanager.html

Hope that works for you.

Bill Gardiner

First Officer, B747-400

DVA12719
Senior Captain, DC-8-61
OLP

Joined on July 26 2015
Piranha Club
50 State Club
Century Club
US Capital Club
Piston Prop Professional
DVA Five-Year Anniversary

"Let the FO land"
Boca Raton, FL

153 legs, 258.9 hours
32 legs, 43.1 hours online
145 legs, 252.0 hours ACARS
16 legs, 23.9 hours event
12 legs dispatched, 16.4 hours

Posted onPost created on April 14 2016 20:58 ET by Yisrael Wealcatch

Try reinstalling according to this guide http://support.precisionmanuals.com/kb/a87/how-to-uninstall-and-reinstall-fsx.aspx

It seems like you have tried everything. The only other thing I can think of is that maybe you have Extended Pilot Logbook. Some users have reported issues with that. Uninstalling it if you have it might do the trick.

Yisrael Wealcatch (DVA12719)

Posted onPost created on April 14 2016 21:05 ET by Bill Gardiner

I would try updating the addon manager first as it is quick and dirty and could be the answer.

Bill Gardiner

First Officer, B747-400

Posted onPost created on April 15 2016 08:54 ET by Anthony Katosh

Still a no go. I did roll back the drivers seemed to work for my other game but FSX still no go. I have noticed that i get this error right before the crash:

A fatal hardware error has occurred.

Reported by component: Processor Core
Error Source: Machine Check Exception
Error Type: Unknown Error
Processor ID: 1

http://social.technet.microsoft.com/wiki/contents/articles/3567.event-id-18-microsoft-windows-whea-logger.aspx

I looked it up seems to be related to hardware. And a lot users reporting DIMMS.

I changed out ram one by one slot by slot all seems to be working correctly. I believe it is a hard ware issue. I did have a electrical issue with a fan that shorted out but did not appear to damage anything, maybe it did.

Well i was planning on new build anyways guess this just will jump start it a bit

Anthony Katosh (DVA2214)

Posted onPost created on April 15 2016 09:07 ET by Anthony Katosh

The new one:

Windows cannot access the file for one of the following reasons: there is a problem with the network connection, the disk that the file is stored on, or the storage drivers installed on this computer; or the disk is missing. Windows closed the program Microsoft Flight Simulator® because of this error.

Program: Microsoft Flight Simulator®
File:

The error value is listed in the Additional Data section.
User Action
1. Open the file again. This situation might be a temporary problem that corrects itself when the program runs again.
2. If the file still cannot be accessed and
- It is on the network, your network administrator should verify that there is not a problem with the network and that the server can be contacted.
- It is on a removable disk, for example, a floppy disk or CD-ROM, verify that the disk is fully inserted into the computer.
3. Check and repair the file system by running CHKDSK. To run CHKDSK, click Start, click Run, type CMD, and then click OK. At the command prompt, type CHKDSK /F, and then press ENTER.
4. If the problem persists, restore the file from a backup copy.
5. Determine whether other files on the same disk can be opened. If not, the disk might be damaged. If it is a hard disk, contact your administrator or computer hardware vendor for further assistance.

Additional Data
Error value: 00000000
Disk type: 0

------------------------------------------------------------------------------------------------------

Faulting application name: fsx.exe, version: 10.0.61472.0, time stamp: 0x475e17d3
Faulting module name: igdumd32.dll, version: 9.17.10.4229, time stamp: 0x55653f61
Exception code: 0xc0000096
Fault offset: 0x001c3b47
Faulting process id: 0x13dc
Faulting application start time: 0x01d19716b151b863
Faulting application path: C:\Program Files (x86)\Microsoft Games\Microsoft Flight Simulator X\fsx.exe
Faulting module path: C:\WINDOWS\SYSTEM32\igdumd32.dll
Report Id: 98452d61-030a-11e6-bef7-d050990a53d8
Faulting package full name:
Faulting package-relative application ID:

This dll related to graphics driver, guessing from rolling back the drivers. SMH might be time for new computer and P3D.

Anthony Katosh (DVA2214)

Posted onPost created on April 15 2016 10:58 ET by Bill Gardiner

Anthony, here's a couple of links, one for the Machine Check Exception and one for the igdumd32.dll. Sounds like you may have more than one problem and that's the hardest to solve. frown

http://answers.microsoft.com/en-us/windows/forum/windows_7-update/bsod-to-do-with-processor-core-3-machine-check/2c6f7556-b52c-4380-8ccb-93efb7d28ed6?auth=1

http://answers.microsoft.com/en-us/windows/forum/windows_7-hardware/igdumd32dll-crash-on-windows-7/c4d7b208-c372-4c56-a9b2-147791373606

Bill Gardiner

First Officer, B747-400

Posted onPost created on April 20 2016 23:13 ET by Anthony Katosh

Thanks Bill for your help. Never did find out what was wrong. I ended up doing a windows refresh which re installs the OS but leaves all personal files. Did a clean install of FSX and all addons works like a charm.

So much so I went out today purchased EVGA GTX950 and has it done wonders for all my games. Finally got a full flight in tonight. Again Thank you Bill and everyone else for the help!

Anthony Katosh (DVA2214)

Posted onPost created on April 21 2016 17:52 ET by Bill Gardiner

Glad you got it going Anthony. Too bad you had to reinstall but once you do it's also nice to have a clean system that works! drool

Bill Gardiner

First Officer, B747-400

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