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Delta Virtual Airlines Water Cooler | PC Support | Error while installing ACARS
DVA12956
Captain, B737-800

Joined on April 19 2016
Eurocap Club

Itatiba, São Paulo Brazil

76 legs, 121.9 hours
76 legs, 121.9 hours ACARS
Posted onPost created on April 22 2016 08:04 ET by Raymond Gilbers
Hi all,

Im trying to make ACARS working but unfortunately I cant get it done. I installed ACARS but during the installation I get an error: "Error setting data directory ooermissions - Invalid filesystem path missing". Well it took me a long time to install everything I actually tried to install steam in a other drive as C Windows but this gives problems to FSUIPC ( another discussion I think) so now I have everything on my C drive which is only 100 GB (the other are a TB. Ok I dont think this is the issue because it is a standard installation. So what is wrong in the filesystem.

Besides of that I read in the manual I need to change files wow this make me scary to distroy the working of FSX SE and or my PMDG 737NGX. I hope some experienced members could help me with these issues.

I have finaly FSX again on my pc it took me 48 hours to install and download everything and it is still not how I like but ok.

Thanks in advance Ray

Raymond Gilbers

Captain, B737-800
DVA2887
Senior Captain, A320
OLP, 737-ATP, VFRADV

Joined on January 30 2006
50 State Club
Globetrotter
Tri-Jet Triumph
US Coastal Club
Millennium Club
DVA Fifteen-Year Anniversary
US Mountaineer Club
Toulouse 250 Club
Online Eight Century

Charlotte, NC

1,287 legs, 1,796.9 hours
841 legs, 1,048.5 hours online
1,269 legs, 1,774.9 hours ACARS
31 legs, 49.6 hours event
3 legs dispatched, 2.5 hours
Posted onPost created on April 22 2016 08:11 ET by Andrew Vane
Hi Ray,

Welcome to DVA and so sorry for your installation troubles.

Here is what I would do:
Install FSX SE (its been tweaked to run more smoothly)
Install the DVA Registry fixer from the fleet library in the Pilot Center. This makes everything point to where FSX SE is installed.
Install ACARS
Make sure your firewall and anti-virus are allowing the acars folders and the programs through.
Run both as administrator.
Installing ACARS should also include the latest version of FSUIPC (free version). You can also manually get this from the peter dawson web site (free version).
Install the rest of your addons.

This should get you going. I hate starting from square one. I have not had to do any reinstalls since FSX SE on my computer and even added an SSD, transferring everything over without a hitch. Perhaps I'm just lucky...



DVA12956
Captain, B737-800

Joined on April 19 2016
Eurocap Club

Itatiba, São Paulo Brazil

76 legs, 121.9 hours
76 legs, 121.9 hours ACARS
Posted onPost created on April 22 2016 08:27 ET by Raymond Gilbers
Hi Andrew

thank you for the welcome and help!

Well I installed this morning FSX SE. So after reading your message I did the following:

Installed the registry fixer

Installed ACARS again

I have FSUIPC lates version as payware.

I still got the same message frown

The addons were allready installed, is that getting any problems Should I re-install them?

Yes I dont like to start all over again I really wish toinstall all my addons on a other disk.

Thanks a lot

Raymond Gilbers

Captain, B737-800
DVA12956
Captain, B737-800

Joined on April 19 2016
Eurocap Club

Itatiba, São Paulo Brazil

76 legs, 121.9 hours
76 legs, 121.9 hours ACARS
Posted onPost created on April 22 2016 08:41 ET by Raymond Gilbers
After installation I get the same message as before I added a screenshot of what ACARS shows when I startup and connect.

I hope this will work

Raymond Gilbers

Captain, B737-800
DVA2887
Senior Captain, A320
OLP, 737-ATP, VFRADV

Joined on January 30 2006
50 State Club
Globetrotter
Tri-Jet Triumph
US Coastal Club
Millennium Club
DVA Fifteen-Year Anniversary
US Mountaineer Club
Toulouse 250 Club
Online Eight Century

Charlotte, NC

1,287 legs, 1,796.9 hours
841 legs, 1,048.5 hours online
1,269 legs, 1,774.9 hours ACARS
31 legs, 49.6 hours event
3 legs dispatched, 2.5 hours
Posted onPost created on April 22 2016 10:58 ET by Andrew Vane
Yes, I think you'll need to reinstall the payware. I think also the FSUIPC will need to be reinstalled. Leave nothing already on there. Start from scratch with the add-ons.


DVA12956
Captain, B737-800

Joined on April 19 2016
Eurocap Club

Itatiba, São Paulo Brazil

76 legs, 121.9 hours
76 legs, 121.9 hours ACARS
Posted onPost created on April 22 2016 11:37 ET by Raymond Gilbers
ok so steam and FSX SE I can leave on my pc (i hope so it took me more than 24h to download)

Raymond Gilbers

Captain, B737-800
DVA12956
Captain, B737-800

Joined on April 19 2016
Eurocap Club

Itatiba, São Paulo Brazil

76 legs, 121.9 hours
76 legs, 121.9 hours ACARS
Posted onPost created on April 22 2016 11:46 ET by Raymond Gilbers
uhmm one more question. Now i will uninstall all my addons is there a way to install them on a other drive? How would i do that without having complicated problems. Im sorry for all the rookie questions. But I have 3 more huge drives almost empty I wish to dedicate one drive to all my addons only install FSUIPC and FSX SE on my C drive

Raymond Gilbers

Captain, B737-800
DVA12956
Captain, B737-800

Joined on April 19 2016
Eurocap Club

Itatiba, São Paulo Brazil

76 legs, 121.9 hours
76 legs, 121.9 hours ACARS
Posted onPost created on April 22 2016 12:15 ET by Raymond Gilbers
Well I uninstalled all addons cleaned my register with CCleaner and rebooted after that I installed the register fix and ACARS but during installation I still got the same error. Whaaaaa

Raymond Gilbers

Captain, B737-800
DVA2887
Senior Captain, A320
OLP, 737-ATP, VFRADV

Joined on January 30 2006
50 State Club
Globetrotter
Tri-Jet Triumph
US Coastal Club
Millennium Club
DVA Fifteen-Year Anniversary
US Mountaineer Club
Toulouse 250 Club
Online Eight Century

Charlotte, NC

1,287 legs, 1,796.9 hours
841 legs, 1,048.5 hours online
1,269 legs, 1,774.9 hours ACARS
31 legs, 49.6 hours event
3 legs dispatched, 2.5 hours
Posted onPost created on April 22 2016 15:01 ET by Andrew Vane
frown Sorry Raymond. I believe the add-ons need to go on your same drive as your FS program.

I do believe also the ACARS program must go on your c: drive. I installed on another drive and got issues once. For some reason, it just likes the C drive better.

FWIW, I have a nice 500GB drive but my main C drive is a 120GB SSD. I install all FS stuff on the smaller SSD and things move much faster than when the 500GB magnetic disk drive was the C drive. I use the larger drive now for backup, keeping the install files for my payware, and for other games.



DVA12956
Captain, B737-800

Joined on April 19 2016
Eurocap Club

Itatiba, São Paulo Brazil

76 legs, 121.9 hours
76 legs, 121.9 hours ACARS
Posted onPost created on April 22 2016 15:34 ET by Raymond Gilbers
Ok clear Andrew that means that I have to go clean with my pc and change the drive of windows. But I had installed ACARS on the same drive as Steam and FSX even after I removed all adds I got the same error. I dont want to anoy you or anybody but Im getting a bit desperate after 3 days of installing and un-installing.

One thing I just found out is that I cant update my windows the company where i bought my pc blocked this so maybe its an issue regarding windows updates im not sure about that. I bought the pc in the netherlands but im now in brazil. So also taking in count that A bigger C drive would be benefitial. Im thinking to find someone who could help me re-instal windows on a other drive. My C drive is only 100 GB but I have as mentioned before some drive that are bigger (200GB, 750GB, 890GB and 2.7TB).
So if I would start all over again I think that would help a lot I also could download all important upgrades from win7.

Anyhow I appreciate very much you help me

RGRDS

RAy

Raymond Gilbers

Captain, B737-800
DVA12956
Captain, B737-800

Joined on April 19 2016
Eurocap Club

Itatiba, São Paulo Brazil

76 legs, 121.9 hours
76 legs, 121.9 hours ACARS
Posted onPost created on April 23 2016 12:13 ET by Raymond Gilbers
Does anybody know if you need to have a fully updated windows for having ACARS working correct?

Anothing question I have is that Im using PFOX as well this seems to have ACARS as well would it be possible to use this for having my flights registered or is it neccesary to use the DVA ACARS?

Thanks in advance

Raymond Gilbers

Captain, B737-800
DVA043
Senior Captain, MD-11
OLP

Joined on June 10 2001
Event Half Century Club
Online Double Century Club
50 State Club
DVA Twenty-Year Anniversary
Everett 1500 Club
Bi-Millennium Club
Four Million Mile Club

"Col. Panic"
Marietta, GA

2,347 legs, 9,466.0 hours
240 legs, 553.9 hours online
2,005 legs, 8,259.1 hours ACARS
75 legs, 196.3 hours event
2,383 legs, 9,600.9 hours total
91 legs dispatched, 66.4 hours
Posted onPost created on April 24 2016 12:05 ET by Luke Kolin
Raymond Gilbers wrote:

Does anybody know if you need to have a fully updated windows for having ACARS working correct?


There's no specific requirement for such. ACARS 3.0 should work on any Windows version since XP that has .NET Framework 4.0 or greater and the VC++ 2010 redistributables. If you're getting errors setting permissions, there's something wrong with your system. Are you running the installers as Administrator?

Cheers!

Luke Kolin

Senior Captain, MD-11
DVA12956
Captain, B737-800

Joined on April 19 2016
Eurocap Club

Itatiba, São Paulo Brazil

76 legs, 121.9 hours
76 legs, 121.9 hours ACARS
Posted onPost created on April 24 2016 13:30 ET by Raymond Gilbers
Hi Luke,

Yes I carry out everything as administrator. I have done a complete re-install of windows and still got the message as described in my first post. I can confirm also that I have the .Net framework 4.5.1 I will try to log a file tonight but Im very sceptic at the moment I dont know if there is something wrong with my mahcine or with me. But I litterly cleaned my whole machine installed won7 and than downloaded FSX SE after I carried out the DVA register tool and after the ACARS installation. WHile installing it gives me an error regarding a path i.e. "Error setting data directory permissions - Invalid filesystem path missing". Because of this error I think it will not work but again I will try it this evening.

But I think my PFPX is working fine this has ACARS as well so I coul log a flight like this, am I right?

Thanks

Raymond Gilbers

Captain, B737-800
DVA043
Senior Captain, MD-11
OLP

Joined on June 10 2001
Event Half Century Club
Online Double Century Club
50 State Club
DVA Twenty-Year Anniversary
Everett 1500 Club
Bi-Millennium Club
Four Million Mile Club

"Col. Panic"
Marietta, GA

2,347 legs, 9,466.0 hours
240 legs, 553.9 hours online
2,005 legs, 8,259.1 hours ACARS
75 legs, 196.3 hours event
2,383 legs, 9,600.9 hours total
91 legs dispatched, 66.4 hours
Posted onPost created on April 24 2016 13:57 ET by Luke Kolin
Raymond Gilbers wrote:

WHile installing it gives me an error regarding a path i.e. "Error setting data directory permissions - Invalid filesystem path missing". Because of this error I think it will not work but again I will try it this evening.


If ACARS cannot write to its data directories, it will refuse to start - let's see what ACARS says when it starts up.

But I think my PFPX is working fine this has ACARS as well so I coul log a flight like this, am I right?


No. Every software package that claims "ACARS" implements something different.

Cheers!

Luke

Luke Kolin

Senior Captain, MD-11
DVA12956
Captain, B737-800

Joined on April 19 2016
Eurocap Club

Itatiba, São Paulo Brazil

76 legs, 121.9 hours
76 legs, 121.9 hours ACARS
Posted onPost created on April 24 2016 14:12 ET by Raymond Gilbers
If I start ACARS it shows this:

DVA ACARS version 3.1 Started - Green color
Detected FSUIPC Bridge to MSFS/Prepar3d - Green color
Using FSUIPC Bridge - Green color
Running as administrator - Orange color.

Last one is that ok? when I start the program i click R mouse button and select "Run as administrator"

I hope this is ok wink

Thanks for all the help

Raymond Gilbers

Captain, B737-800
DVA12719
Senior Captain, DC-8-61
OLP

Joined on July 26 2015
Piranha Club
50 State Club
Century Club
US Capital Club
Piston Prop Professional
DVA Five-Year Anniversary

"Let the FO land"
Boca Raton, FL

153 legs, 258.9 hours
32 legs, 43.1 hours online
145 legs, 252.0 hours ACARS
16 legs, 23.9 hours event
12 legs dispatched, 16.4 hours
Posted onPost created on April 24 2016 21:11 ET by Yisrael Wealcatch
Raymond Gilbers wrote:

If I start ACARS it shows this:

DVA ACARS version 3.1 Started - Green color
Detected FSUIPC Bridge to MSFS/Prepar3d - Green color
Using FSUIPC Bridge - Green color
Running as administrator - Orange color.

Last one is that ok? when I start the program i click R mouse button and select "Run as administrator"

I hope this is ok wink

Thanks for all the help


Looks like it's working perfectly now. Glad you got it fixed! Happy flying!



DVA12956
Captain, B737-800

Joined on April 19 2016
Eurocap Club

Itatiba, São Paulo Brazil

76 legs, 121.9 hours
76 legs, 121.9 hours ACARS
Posted onPost created on April 25 2016 09:46 ET by Raymond Gilbers
Yes it seems to work I was able to fly and submit the flight although im not sure if it will be an approved fliight because for some kind of reason my plane had overweight and therefore I had quite some landing speed. It was not my best flight, good reason to start soon at the academy wink

Thanks for all the help guys

GRTZ Ray

Raymond Gilbers

Captain, B737-800
DVA12719
Senior Captain, DC-8-61
OLP

Joined on July 26 2015
Piranha Club
50 State Club
Century Club
US Capital Club
Piston Prop Professional
DVA Five-Year Anniversary

"Let the FO land"
Boca Raton, FL

153 legs, 258.9 hours
32 legs, 43.1 hours online
145 legs, 252.0 hours ACARS
16 legs, 23.9 hours event
12 legs dispatched, 16.4 hours
Posted onPost created on April 25 2016 11:37 ET by Yisrael Wealcatch
Raymond Gilbers wrote:

Yes it seems to work I was able to fly and submit the flight although im not sure if it will be an approved fliight because for some kind of reason my plane had overweight and therefore I had quite some landing speed. It was not my best flight, good reason to start soon at the academy wink

Thanks for all the help guys

GRTZ Ray


Looks like you took off with a full load of fuel



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