Delta Virtual Airlines Water Cooler

Delta Virtual Airlines Water Cooler | PC Support | Timed Out!!!

DVA12946
First Officer, CRJ-200
OLP

Joined on April 10 2016
50 State Club
Piranha Club
DVA One-Year Anniversary
Century Club
Black Pearl Club
Everett Century Club

Moncks Corner, SC

166 legs, 397.7 hours
10 legs, 18.7 hours online
165 legs, 396.4 hours ACARS

Posted onPost created on February 01 2017 13:08 ET by Matthew Frazier

I cannot log into the ACARS server for some reason.Can someone please help me? Every website I go to I have no problems. Loads up quick. DVA website is a different story. SLOW,SLOW,SLOW!!!!!! This all for a solid day now. I have noticed that people are posting in the cooler so am I the only one with this issue? It takes me about 5 minutes to login and get to the cooler in the first place, and with fiber internet that should not happen. I need help with this. I cannot use ACARS, I keep getting this:

[11:45:51] DVA ACARS version 3.2 (Build 118) started
[11:45:51] Detected FSUIPC Bridge to MSFS/Prepar3D
[11:45:51] Detected XPSocket Bridge to X-Plane
[11:45:51] Using FSUIPC Bridge v1.6.0
[11:45:52] Registered FSUIPC v4.960 detected
[11:45:52] Connected to FSX:SE
[11:45:53] Running as Administrator
[11:46:13] ACARS authentication timed out!
[11:46:58] ACARS authentication timed out!
[11:48:32] ACARS authentication timed out!
[11:48:58] ACARS authentication timed out!
[11:49:12] ACARS authentication timed out!

Any help is much appreciated.

Matthew Frazier

First Officer, CRJ-200

DVA043
Senior Captain, MD-11
OLP

Joined on June 10 2001
Event Half Century Club
Online Double Century Club
50 State Club
DVA Twenty-Year Anniversary
Everett 1500 Club
Bi-Millennium Club
Four Million Mile Club

"Col. Panic"
Marietta, GA

2,347 legs, 9,466.0 hours
240 legs, 553.9 hours online
2,005 legs, 8,259.1 hours ACARS
75 legs, 196.3 hours event
2,383 legs, 9,600.9 hours total
91 legs dispatched, 66.4 hours

Posted onPost created on February 01 2017 13:15 ET by Luke Kolin

It's likely the network. Try running a traceroute and see what results you get.

Cheers!

Luke Kolin

Senior Captain, MD-11

Posted onPost created on February 01 2017 13:31 ET by Matthew Frazier

Thanks Luke. These are the results. I have no idea what I am looking at.

Tracing route to deltava.org [34.195.168.67]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 10.0.0.1
2 1 ms 1 ms 1 ms 192.168.1.254
3 3 ms 3 ms 2 ms ftth-clnt-38-140-88-1.cspirehome.net [38.140.88.1]
4 18 ms 19 ms 18 ms chi1-jcsn1.cspirefiber.com [50.86.11.198]
5 18 ms 18 ms 18 ms equinix02-chi1.amazon.com [206.223.119.210]
6 22 ms 31 ms 33 ms 52.95.62.38
7 18 ms 18 ms 18 ms 52.95.62.47
8 36 ms 37 ms 36 ms 54.239.43.211
9 42 ms * 41 ms 54.239.42.66
10 * * * Request timed out.
11 53 ms 56 ms 53 ms 54.239.110.197
12 40 ms 40 ms 40 ms 54.239.109.147
13 39 ms 51 ms 39 ms 52.93.24.190
14 37 ms 38 ms 38 ms 52.93.24.181
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 40 ms 40 ms 40 ms iris.deltava.org [34.195.168.67]

Trace complete.

Matthew Frazier

First Officer, CRJ-200

Posted onPost created on February 01 2017 13:36 ET by Matthew Frazier

also did a ping with the results below

Pinging deltava.org [34.195.168.67] with 32 bytes of data:
Reply from 34.195.168.67: bytes=32 time=41ms TTL=46
Reply from 34.195.168.67: bytes=32 time=40ms TTL=46
Reply from 34.195.168.67: bytes=32 time=41ms TTL=46
Reply from 34.195.168.67: bytes=32 time=52ms TTL=46

Ping statistics for 34.195.168.67:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 40ms, Maximum = 52ms, Average = 43ms

Matthew Frazier

First Officer, CRJ-200

Posted onPost created on February 01 2017 13:42 ET by Luke Kolin

As best I can tell you're getting some packet loss between your ISP and Amazon, but it's just a guess. The latency isn't horrible. When I traceroute back from the server I get a few timeouts.

Cheers!

Luke Kolin

Senior Captain, MD-11

Posted onPost created on February 01 2017 15:09 ET by Matthew Frazier

So if I cannot log into ACARS will I still be able to file pireps? What I mean is there a limit to how many non ACARS pireps allowed. And if it doesn't start working how do I take xheckrides?

Matthew Frazier

First Officer, CRJ-200

DVA057
Senior Captain, B777-200
COMM

Joined on June 02 2002
Events Century Club
Six Century Club
Online Quintuple Century Club
Everett 500 Club
50 State Club
DVA Twenty-Year Anniversary

"We Are ... Penn State!"
Atlanta, GA USA

672 legs, 1,338.4 hours
531 legs, 1,076.4 hours online
392 legs, 786.1 hours ACARS
190 legs, 406.3 hours event

Posted onPost created on February 02 2017 12:01 ET by Terry Eshenour

Matt,
You may use ACARS to fly off-line. Flight data is stored and when convenient filed manually in the Pilot Center. Suggest that you submit when able and not accumulate a large number of flights. There is no limit to the number of off-line ACARS flight reports that you can submit. Likewise, there are no limits to non-ACARS flight reports submitted. As you may know, non-ACARS flights are not promotion eligible. ACARS use is required for Checkrides.
We encourage ACARS use for its feature rich services and ease in filing reports. Suggest that you create a Help Desk Issue requesting help to resolve connection issues.
Regards,
Terry

Terry Eshenour

Senior Captain, B777-200

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