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Delta Virtual Airlines Water Cooler | PC Support | Computer turns off
DVA10939
Captain, B777-200
OLP

Joined on July 31 2012
Six Century Club
Everett 250 Club
Online Six Century Club
Globetrotter
DVA Ten-Year Anniversary

"In Boeing we trust"
Almásfüzit?, Komárom-Esztergom Hungary

696 legs, 1,970.1 hours
616 legs, 1,789.2 hours online
687 legs, 1,931.7 hours ACARS
Posted onPost created on April 29 2019 10:39 ET by Miklos Cserny
Dear All,
I have a problem. I am using FS9 simulator and on numerous times I fly the computer turns off in mid flight. Sometimes after 30 minutes, then 40 now the latest mishap was just after starting to taxy to the HP. This has been going on for a number of weeks. I have tried to delete the cfg. file, but it did not improve the sim.
Hoping someone be able help.
Best regards,
Miklos

Miklos Cserny

Captain, B777-200
DVA13576
Captain, B777-200

Joined on December 11 2018
US Capital Club
50 State Club
Century Club
Stock Car Racing Club
Everett Century Club
Online Century Club

Midwestern United States

188 legs, 430.1 hours
114 legs, 203.3 hours online
186 legs, 426.8 hours ACARS
19 legs, 33.3 hours event
Posted onPost created on April 29 2019 13:45 ET by Tom Pletzke
Hi Miklos,
If your computer is turning off, it might be a cpu cooling issue. When the CPU overheats it will throttle back or may shutdown. Also, the motherboard may have overheat protection. I would monitor your cpu temp and see if that is the issue.

Tom Pletzke

Captain, B777-200
DVA13576
Captain, B777-200

Joined on December 11 2018
US Capital Club
50 State Club
Century Club
Stock Car Racing Club
Everett Century Club
Online Century Club

Midwestern United States

188 legs, 430.1 hours
114 legs, 203.3 hours online
186 legs, 426.8 hours ACARS
19 legs, 33.3 hours event
Posted onPost created on April 29 2019 13:46 ET by Tom Pletzke
also, if it is a heat issue, remove the case cover and remove the dust from all vents and cooling fans. Edit: Good for all of us simmers to do this cleaning :).

Tom Pletzke

Captain, B777-200
DVA388
Senior Captain, B747-400
OLP

Joined on December 14 2001
50 State Club
B757 100 Club
US Coastal Club
US Mountaineer Club
Online Century Club
Stage 1 Jet Triple Century Club
Globetrotter
DVA Twenty-Year Anniversary
Millennium Club
Million Mile Club

Midwestern United States

1,252 legs, 2,773.2 hours
153 legs, 178.1 hours online
1,172 legs, 2,643.0 hours ACARS
10 legs, 22.0 hours event
39 legs dispatched, 67.6 hours
Posted onPost created on April 29 2019 15:00 ET by David Vega
Agree with Tom, it's likely an overheating issue. Cleanup is the first treatment. It's amazing how much dust these computers attract.
DVA10939
Captain, B777-200
OLP

Joined on July 31 2012
Six Century Club
Everett 250 Club
Online Six Century Club
Globetrotter
DVA Ten-Year Anniversary

"In Boeing we trust"
Almásfüzit?, Komárom-Esztergom Hungary

696 legs, 1,970.1 hours
616 legs, 1,789.2 hours online
687 legs, 1,931.7 hours ACARS
Posted onPost created on April 30 2019 02:39 ET by Miklos Cserny
Hi Tom and David, thank you for your advice, will try it. I seem to remember now, that I had a similar problem many years ago and it did fix it. Thank you both once again.
Regards,
Miklos

Miklos Cserny

Captain, B777-200
DVA10939
Captain, B777-200
OLP

Joined on July 31 2012
Six Century Club
Everett 250 Club
Online Six Century Club
Globetrotter
DVA Ten-Year Anniversary

"In Boeing we trust"
Almásfüzit?, Komárom-Esztergom Hungary

696 legs, 1,970.1 hours
616 legs, 1,789.2 hours online
687 legs, 1,931.7 hours ACARS
Posted onPost created on April 30 2019 13:03 ET by Miklos Cserny
Hi Tom and David,
Done the "spring cleaning" on my computer and thanks to the both of you it has fixed my problems. I have written in my phone a reminder to do it again in 12 months time. It will surely save me a lot of frustrations.
Thanks once again.
Best regards,
Miklos

Miklos Cserny

Captain, B777-200
DVA13576
Captain, B777-200

Joined on December 11 2018
US Capital Club
50 State Club
Century Club
Stock Car Racing Club
Everett Century Club
Online Century Club

Midwestern United States

188 legs, 430.1 hours
114 legs, 203.3 hours online
186 legs, 426.8 hours ACARS
19 legs, 33.3 hours event
Posted onPost created on April 30 2019 13:07 ET by Tom Pletzke
Glad we were able to help Miklos. That reminds me, I should clean mine too smile

Tom Pletzke

Captain, B777-200
DVA3220
Captain, B737-800
OLP

Joined on May 19 2006
DVA Five-Year Anniversary
B737 50 Club

Southeastern United States

78 legs, 129.9 hours
73 legs, 122.3 hours online
76 legs, 127.3 hours ACARS
31 legs, 57.3 hours event
Posted onPost created on May 02 2019 21:19 ET by Tyler Devereaux
Miklos:

I'm late to the party, but I'm glad to hear that cleaning your computer solved the problem. Tom was spot on: cooling is often the first thing to look into with the situation you described.

Now that you've temporarily fixed the problem, though, I would encourage you to look into why your computer is getting so dirty that it's causing significant cooling problems. Cleaning out the case is definitely a good idea regardless, but it seems a bit odd to me that you've run into this issue multiple times with the same computer. Modern(ish) electronics are pretty good at protecting themselves from catastrophic thermal-induced failures; however, just because your computer has a built-in failsafe doesn't mean that everything is good if the failsafe hasn't kicked in.

You may want to consider a new case and/or a different arrangement of cooling fans. If you're open to the idea, many cases these days come with filtered vents and good seals to cut down on contaminants getting into the case. Also, you may consider looking into the topic of negative/positive/neutral-pressure case environments. There's some debate on which is best, and I don't want to spark anything, but IF your computer is in a dust-prone environment, you MAY consider a positive-pressure environment: the idea is, you have more volume of air being sucked into your case with intake fans than you have being pushed out with exhaust. In this configuration, air wants to escape your case, where there are vents or other little holes where air can seep through, that air is being expelled and, theoretically, less dust accumulates inside the case. By all means, do your own research and decide which (if any) solution makes the most sense for you, but I just wanted to give you something to consider, which may prove to be a more lasting solution to your cooling issue.

EDIT: Just to add onto my positive-pressure comment. I don't mean to insinuate that this idea requires 32 fans in your case. What I do for mine is simply have a larger intake fan, rated for more air movement, than I have for exhaust. Just two fans, one larger than the other.
DVA10939
Captain, B777-200
OLP

Joined on July 31 2012
Six Century Club
Everett 250 Club
Online Six Century Club
Globetrotter
DVA Ten-Year Anniversary

"In Boeing we trust"
Almásfüzit?, Komárom-Esztergom Hungary

696 legs, 1,970.1 hours
616 legs, 1,789.2 hours online
687 legs, 1,931.7 hours ACARS
Posted onPost created on May 06 2019 07:27 ET by Miklos Cserny
Tyler Devereaux wrote:

Miklos:

I'm late to the party, but I'm glad to hear that cleaning your computer solved the problem. Tom was spot on: cooling is often the first thing to look into with the situation you described.

Now that you've temporarily fixed the problem, though, I would encourage you to look into why your computer is getting so dirty that it's causing significant cooling problems. Cleaning out the case is definitely a good idea regardless, but it seems a bit odd to me that you've run into this issue multiple times with the same computer. Modern(ish) electronics are pretty good at protecting themselves from catastrophic thermal-induced failures; however, just because your computer has a built-in failsafe doesn't mean that everything is good if the failsafe hasn't kicked in.

You may want to consider a new case and/or a different arrangement of cooling fans. If you're open to the idea, many cases these days come with filtered vents and good seals to cut down on contaminants getting into the case. Also, you may consider looking into the topic of negative/positive/neutral-pressure case environments. There's some debate on which is best, and I don't want to spark anything, but IF your computer is in a dust-prone environment, you MAY consider a positive-pressure environment: the idea is, you have more volume of air being sucked into your case with intake fans than you have being pushed out with exhaust. In this configuration, air wants to escape your case, where there are vents or other little holes where air can seep through, that air is being expelled and, theoretically, less dust accumulates inside the case. By all means, do your own research and decide which (if any) solution makes the most sense for you, but I just wanted to give you something to consider, which may prove to be a more lasting solution to your cooling issue.

EDIT: Just to add onto my positive-pressure comment. I don't mean to insinuate that this idea requires 32 fans in your case. What I do for mine is simply have a larger intake fan, rated for more air movement, than I have for exhaust. Just two fans, one larger than the other.


Hello Tyler,
Thank you for your advice. Actually, there is nothing real wrong with the computer cooling, but the environment it is in. You see, living in Hungary, the winters can be rather harsh and the heating is done by the usual Europen type of tile heater, where you do have lot of ash, dust etc. that you don't see floating about. Consequently, you only see the built up dust during the periodic cleaning of the house and for that the computer. To overcome such situation I have got a programed reminder to clean out my computer at a more regular times, like at least once a year, but I may revert back to the other system of summer time/winter time change over = computer cleaning.
Best regards,
Miklos

Miklos Cserny

Captain, B777-200
DVA3220
Captain, B737-800
OLP

Joined on May 19 2006
DVA Five-Year Anniversary
B737 50 Club

Southeastern United States

78 legs, 129.9 hours
73 legs, 122.3 hours online
76 legs, 127.3 hours ACARS
31 legs, 57.3 hours event
Posted onPost created on May 06 2019 13:32 ET by Tyler Devereaux
That makes more sense.

If I were in your shoes, two things I would consider would be: a case that has filters on the vents (these don't seem to be hard to find lately-- makes cleanup a whole lot easier, as the filters usually slide out or are magnetic and just pull off); perhaps a liquid cooling system.

In any event, I'm glad you got the problem sorted out and it seems like you've got a handle on it. Happy flying...
DVA10939
Captain, B777-200
OLP

Joined on July 31 2012
Six Century Club
Everett 250 Club
Online Six Century Club
Globetrotter
DVA Ten-Year Anniversary

"In Boeing we trust"
Almásfüzit?, Komárom-Esztergom Hungary

696 legs, 1,970.1 hours
616 legs, 1,789.2 hours online
687 legs, 1,931.7 hours ACARS
Posted onPost created on May 08 2019 10:21 ET by Miklos Cserny
Thank you Tyler.

Miklos Cserny

Captain, B777-200
Progress Spinner


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